Job title: Community & Social media manager
Job type: Permanent
Emp type: Full-time
  • Media
Job published: 21-01-2019
Job ID: 32134

Job Description



Community & Social Media Management

  • Working alongside the social media manager to generate new ideas for social content to drive communications.
  • Planning social content and maintaining the content calendar ensuring social media content is regular, relevant and engaging.
  • Writing and engaging copy for use on relevant social media platforms.
  • Engaging with fans and followers to build relationships with the community and encourage engagement.



  • Weekly reporting on social media engagements within the community.
  • Monthly reporting on campaigns for billing.
  • Monitoring the success of the community and of social media in terms of the overall marketing strategy.
  • Liaising with internal stakeholders to relay customer feedback insights gained from online conversations within the community.





  • A relevant degree in either marketing, IT, English or Journalism is essential.




  • At least 2 years’ experience working as a Community Manager in a similar role or alternatively a background in social media ideally from a similar industry.



  • The ideal Community Manager will be passionate and articulate with the ability to analyse the implications of online communications and messages
  • Must have a cutting-edge interest in social media and be abreast with the fast-changing nature of social media and ensuring that new opportunities for engaging with customers are realised
  • Excellent written and spoken communication skills are essential
  • A pro-active approach to creative projects
  • A keen eye for detail and an understanding of budget restraints
  • Full awareness of creative processes and techniques – including digital platforms
  • Ability to work under pressure
  • Organisational skills
  • A personable and professional character that will allow you to build client rapport
  • The confidence to give clients trust in your work
  • Team player