Job title: Head of Operations
Job type: Permanent
Emp type: Full-time
  • Transport and Rail
Job published: 15-03-2019
Job ID: 32155

Job Description


  • Lead all operations​ and the driver community in Dar es Salaam
  • Manage multiple projects and be a resourceful multi-tasker that can execute a number of tasks
  • to get things done
  • Structure a rapidly growing team,​ build your KPIs to execute the go-to-market plan
  • In charge of the ​staff recruitment strategy, incentive programes and building processes
  • across operations.
  • Analyzing ​performance metrics data ​and using it to identify ways to improve the performance of our staffs and the efficiency of the team
  • Developing and implementing a range of special and high impact projects ​across various functions of the driver team






  • +5 years minimum in ​consulting, operations, strategy, start-up, investment banking​ or a similar area
  • Knowledge of the city of Dar es Salaam​. Experience working in business in the city is key and
  • Informal transportation or logistics is a plus
  • Comfortable to work in tough conditions​ not always with easy answers to challenges
  • Strong managerial experience​ growing and empowering a young team - operations team are
  • Large and will be complex to manage
  • Highly ​proactive ability to move fast​, innovate and find creative solutions
  • Be ​emotionally intelligent, humble and excited​ to work within a team with a diverse set of experiences and skills
  • Data-driven decision making mindset​ and solid analytical skills with an advanced experience of Excel
  • Experience with ​government relations​ and working with large institutions to get stuff done.
  • Excellent communication skills ​with the flexibility to negotiate corporate partnerships one
  • High levels of energy needed to travel​ and work across cities and countries
  • Live the ​company  values, represent the company​ in everything you do and constantly represent the company